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RETURNS
Return requests can be submitted through your account’s order history.
View Order History
Mail Returns To
4935 Enterprise Parkway, Seville, OH 44273
Email sales@transpartsdirect.com
Free shipping is offered in the Continental United States only.
Services
- FedEx 2Day
- FedEx Standard Overnight (1 business day) – $ 40.00
- Handling time – 1 business day
Exclude shipping locations
- Alaska/Hawaii
- US Protectorates
- PO Box
All Electrical is not returnable except unopened
- Returns will only be accepted after being issued an RGA
- Must contact us within 30 days of product receipt
- Refund will be given as: Money back or replacement (buyer’s choice)
- The buyers agrees to pay all return shipping costs
Additional return policy details: All items are guaranteed to arrive free of any manufacturing defects. Items must be returned in the same condition as received complete with all original packaging. All returns must be pre-authorized by sending us a return request. Be sure to enclose the packing slip in the package, it helps us expedite a rapid refund. Any unauthorized returns will not be processed or returned. Returns must be trackable and postmarked within 30 days of original receipt